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TERMS AND CONDITIONS

 

Legal notice

The offer and sale of products on this website is carried out directly by us
REAMO OG
FN 493342 d
Stadlauer Straße 39a/6
1220 Vienna
Managing Director: Ahmed Nasr

E-mail: office@reamo-clothing.com
Internet: www.reamo-clothing.com
Register Court: Commercial Court Vienna


The trademarks of all products offered on this website are the exclusive property of their respective owners.
Data security
As part of our data protection declaration, we inform our customers and visitors to our Internet presence about the collection and processing of personal data by us. Personal data is all data that can be related to an identified or identifiable natural person, such as names, addresses, e-mail addresses, but also user behavior.
Who is responsible for data processing?
REAMO OG
Stadlauer Straße 39a/6
1220 Vienna
Phone: +43 676 319 6038
Email: office@reamo-clothing.com

You can reach our data protection officer at

REAMO OG
Stadlauer Straße 39a/6
1220 Vienna
Phone: +43 676 319 6038
Email: office@reamo-clothing.com

If you have any questions about data protection, you can contact our data protection officer directly.


2. on what legal basis do we process personal data?


We process personal data in accordance with the European Data Protection Basic Regulation (DS-GVO) and the Federal Data Protection Act (BDSG).

The data can be processed in accordance with Art. 6 DS-GVO.

- on the basis of consent,

- to fulfil contractual obligations or pre-contractual measures,

- in the public interest, or

- to the extent that processing is necessary to safeguard the legitimate interests of the controller or of a third party, unless the interests and fundamental freedoms of the data subject, which require the protection of personal data, prevail. A justified interest exists, in particular, in the establishment of a contract with economic obligations, such as the conclusion of a purchase contract.


3 Which data are collected and processed by us when visiting our website?

When you visit our website for information purposes, i.e. if you neither register nor provide us with any other information, we only collect the personal data that your browser transmits to our server (the so-called "server log files"). The following data is technically necessary for us to display our Internet pages:
- the IP address
- the date and time of the request
- the time zone difference to Greenwich Mean Time (GMT)
- the exact content of the request (a specific page)
- the access status/HTTP status code
- the amount of data transferred in each case
- the source/website from which the request comes
- the browser you are using
- the operating system used and its interface
- the language and version of your browser software.

Processing is carried out in accordance with Art. 6 Para. 1 f) DS-GVO to ensure a smooth connection to our Internet pages, to guarantee convenient use of our Internet pages, to evaluate system security and stability and for other administrative purposes.

Under no circumstances do we use the collected data for the purpose of drawing conclusions about your person.

What data do we collect and process when using our online shop?

If you send us an enquiry or order goods in our online shop, we require and process certain data, such as in particular the details of the order you have selected or placed, your address and e-mail address and the chosen method of payment. You have the option of voluntarily providing us with additional information, such as a telephone number, in order to enable us to contact you more quickly.
You can voluntarily create a customer account through which we can store your data for later purchases. When you create a customer account under "My Account", the data you provide will be stored for the duration of the customer account and may be revoked. The legal basis for this can be found in Art. 6 Para. 1 a) DS-GVO.
We process the data provided to us for the execution of the contract, depending on the desired method of payment for a pre-contractual examination and for a possible processing of warranty claims. The legal basis for this can be found in Art. 6 Para. 1 c) and f) DS-GVO.
In addition, the service providers employed by us (such as logistics companies, payment intermediaries) receive the necessary data on your person or your order. Depending on the chosen method of payment, we also carry out credit checks. Without correct personal data, we are unable to accept orders or only offer a limited selection of payment methods.
We process your data using our IT systems as part of our company's operations. To some extent, we use external service providers to process your data. These have been carefully selected and commissioned by us, are bound by our instructions and are checked regularly.
In addition, we can process the data you provide in order to inform you about other interesting products and services.

How is data collected and processed by us for enquiries or communications by post, fax, e-mail or via a contact form?

If you send us enquiries or messages by post, fax, e-mail or via a contact form relating to orders, we will save your enquiry or message and our reply as correspondence to the order in question or to your customer account within the framework of our commercial and tax retention obligations.
In the case of other enquiries or communications by post, fax, e-mail or via a contact form, we use the personal data you provide in the enquiry exclusively to answer your enquiry, but we do not subsequently store your enquiry and the personal data you provide in the enquiry.

To whom do we pass on personal data?

When you visit our website, we use cookies and/or analysis services. We will give you a detailed explanation in the further course of our data protection declaration.
Within the framework of orders, we pass on your personal data to the shipping company commissioned with the delivery in order to fulfil the contract, insofar as this is necessary for the delivery of ordered goods. In order to process payments, we pass on the necessary payment data to the bank commissioned with the payment and, if applicable, to the payment service provider commissioned by us or to the payment service selected by you in the ordering process.
As far as necessary, we transmit data from customers, interested parties, suppliers and our own personnel in accordance with statutory obligations to authorities, such as fiscal authorities and external consultants (tax consultants, lawyers, auditors), as far as this is necessary to run our business economically and in accordance with applicable law.

How long do we store personal data?

The duration of the storage of personal data is determined by the respective legal retention period. In particular, there are obligations under commercial and tax law to archive data from completed transactions for the duration of the statutory retention periods. The legal basis for the corresponding use of data is Art. 6 Para. 1 c) DS-GVO.
After expiry of the respective legal retention period, the corresponding data will be routinely deleted if they are no longer necessary for the fulfilment of the contract or the initiation of the contract and/or if there is no justified interest on our part in the continuation of storage.

What are the rights of persons affected by data processing?

The applicable data protection law grants our customers and visitors to our website the following rights with regard to personal data concerning them:
a) A right to information pursuant to Art. 15 DS-GVO
You have the right to request confirmation from us as to whether personal data concerning you will be processed. If this is the case, you have the right to information about this personal data and to information about
- the processing purposes,
- the categories of personal data to be processed,
- the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations,
- if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration,
- the existence of a right to rectify or delete personal data concerning you or to limit the processing by the controller or to object to such processing,
- the existence of a right of appeal to a supervisory authority,
- if the personal data is not collected from you, any available information about the origin of the data or
- the existence of automated decision making including profiling
to.
b) A right to rectification pursuant to Art. 16 DS-GVO
You have the right to demand from us immediately the correction of incorrect personal data concerning you.
c) A right to deletion pursuant to Art. 17 DS-GVO
You have the right to demand the deletion of your personal data from us under the conditions of Art. 17 para. 1 DS-GVO. However, this right does not exist in particular if the processing is necessary for the exercise of the right to freedom of expression and information, for the fulfilment of a legal obligation, for reasons of public interest or for the assertion, exercise or defence of legal claims.
d) A right to limit the processing pursuant to Art. 18 DS-GVO
You have the right to demand that we restrict the processing of your personal data if
- the correctness of your data disputed by you is checked by us,
- you refuse to delete your data due to unauthorised data processing and instead demand that the processing of your data be restricted,
- we no longer need the personal data for the purposes of processing, but you need this data to assert, exercise or defend legal claims, or
- if you have lodged an objection for reasons arising from your particular situation, as long as it has not yet been established whether our legitimate reasons prevail.
e) A right to data transfer pursuant to Art. 20 DS-GVO:
You have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transferred to another responsible person, provided that the processing is based on consent or a contract and the processing is carried out using automated procedures.
f) A right to revoke consent granted pursuant to Art. 7 para. 3 DS-GVO
You have the right to revoke your consent to the processing of your personal data at any time. You do not incur any special costs (apart from transmission costs according to the basic tariffs of your provider).
The revocation of your consent does not affect the legality of the processing carried out on the basis of the consent up to the revocation.
g) A right of complaint pursuant to Art. 77 DS-GVO
You have the right to complain to a competent supervisory authority, in particular in the Member State in which you are staying, at your place of work or at the place where the alleged infringement was committed, if you consider that the processing of your personal data infringes the basic Regulation on data protection.

What provision of personal data is necessary?

In our online shop we can offer acceptance of orders either not at all or only with a limited choice of payment methods without providing accurate details of certain personal data.

What consents have you given us?

You may have given us permission to contact you for advertising purposes or to use certain data (e.g. to send you a newsletter or to reproduce offers after logging in as a customer). If you have given us your consent, the consent texts are stored by us and can be retrieved. To retrieve these texts, simply contact us by e-mail at the e-mail address to be found under item 1 of this data protection declaration. We will then send you the requested information by e-mail.

11. use of cookies

In order to make our Internet presence attractive and to enable the use of certain functions, we use so-called cookies on various pages. Cookies are small text files that are stored on your end device (laptop, tablet, smartphone, etc.) when you visit our website. Cookies are used to make our website more user-friendly and effective. Cookies do not cause any damage to your end device and do not contain any viruses, Trojans or other malware.
Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called transient or session cookies).
Other cookies remain on your end device and enable us or our partner companies (cookies from third parties) to recognize your browser during your next visit (so-called persistent cookies). If cookies are set, they collect and process certain user information such as browser and location data as well as IP address values to the extent specified individually. Persistent cookies are automatically deleted after a specified period, whereby the duration until deletion may vary depending on the cookie.
If individual cookies used by us also process personal data, processing is carried out in accordance with Art. 6 Para. 1 f) DS-GVO to safeguard our legitimate interests in the best possible functionality of our Internet presence and a customer-friendly and effective design of the site visit.
We may cooperate with third parties who help us to make our website more interesting for you. For this purpose, cookies from third parties will also be stored on your terminal device when you visit our website. If we cooperate with the aforementioned third parties, you will be informed about the use of such cookies.

Please note that you can set your browser to notify you whenever cookies are set. You can set your browser in such a way that you can decide whether to accept cookies or exclude the acceptance of cookies in certain cases or in general. The cookie settings are determined in different ways for different browsers. Changing the settings for accepting or rejecting cookies is described in the help menu of each browser, which shows you how you can change your cookie settings. You can also have the stored cookies deleted at any time with regard to the browser you are using.
Please note that if cookies are not accepted, the functionality of our Internet pages may be restricted.

Ordering our newsletter

With your consent, you can subscribe to our newsletter, with which we inform you about our current interesting offers. The advertised goods and services are named in the declaration of consent.
We use the so-called double opt-in procedure to register for our newsletter. This means that after your registration we will send you an e-mail to the specified e-mail address in which we will ask you to confirm that you wish to receive the newsletter. If you do not confirm your registration within 24 hours, your information will be blocked and automatically deleted after one month. In addition, we save the IP addresses you use and the dates of registration and confirmation. The purpose of the procedure is to prove your registration and, if necessary, to clarify any possible misuse of your personal data.
Your e-mail address is the only mandatory information for sending the newsletter. The indication of further, separately marked data is voluntary and will be used to address you personally.
After your confirmation we save your e-mail address for the purpose of sending you the newsletter. The legal basis for this is Art. 6 para. 1 a) DS-GVO.
You can revoke your consent to the sending of the newsletter at any time and cancel your subscription to the newsletter. You can withdraw your consent by clicking on the link provided in each newsletter e-mail or by sending an e-mail to the e-mail address specified in section 1 of this data protection declaration.

Use of Google Analytics

This website uses functions of the web analysis service Google Analytics. Provider is Google Inc. 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses so-called "cookies". These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States. However, if IP anonymisation is activated on this website, your IP address will be shortened by Google in advance within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA where it will be shortened. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) as well as Google from processing this data by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en

Using Facebook Social Plugins
Our website uses social plugins ("Plugins") of the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook").The plugins are marked with a Facebook logo or the addition "Facebook Social Plugin".If you access a website on our website that contains such a plugin, your browser will establish a direct connection with Facebook's servers.The content of the plugin is transmitted directly from Facebook to your browser, which integrates it into the website.By integrating the plugins, Facebook receives the information that you have accessed the corresponding page of our website.If you are logged in to Facebook, Facebook can assign the visit to your Facebook account.If you interact with the plugins, for example by clicking on the "Like" button or making a comment, the corresponding information is transmitted directly from your browser to Facebook and stored there.The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as your rights in this regard and setting options to protect your privacy can be found in Facebook's data protection information.We would like to point out that, as the provider of the pages, we do not have any knowledge of the content of the transmitted data or its use by Facebook.If you do not want Facebook to collect data about you via our website, you must log out of Facebook before visiting our website.Data securityOur website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or enquiries to us).You can tell whether an individual page of our website is transmitted in encrypted form by the closed representation of the key or lock symbol in the lower status bar of the browser you are using.We also use suitable technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorised access by third parties. Our security measures are continuously improved in line with technological developments.No use of automated decision makingWe hereby assure you that we will not make any automatic decisions, including profiling.Information on the right to object to processing pursuant to Art. 21 DS-GVOYou have the right, for reasons related to your particular situation, to object at any time to the processing of your personal data by us under Article 6(1)(e) or (f), including profiling based on these provisions.We will then no longer process the personal data unless we can prove compelling reasons worthy of protection for the processing, which outweigh the interests, rights and freedoms of the person concerned, or the processing serves the assertion, exercise or defence of legal claims.If personal data is processed by us for the purpose of direct advertising, you have the right at any time to object to the processing of your personal data for the purpose of such advertising; this also applies to profiling, insofar as it is connected with such direct advertising. If you object to the processing for purposes of direct marketing, your personal data will no longer be processed for these purposes.
Please send your objection form-free to our contact data mentioned at the beginning of our data protection declaration under number 1.

If you have any questions about the collection, processing or use of your personal data, or if you need information, correction, blocking or deletion of data, please contact us:
REAMO OG
Stadlauer Straße 39a/6
1220 Vienna
Phone: +43 676 319 6038
Email: office@reamo-clothing.com